Policy
Privacy Policy
Effective date: September 21, 2026
CHUMOS uses information from this website to respond to inquiries and maintain appropriate business records. Please do not send passwords, sensitive files, financial account details, regulated personal information or confidential customer data through the form.
Information you choose to send
The inquiry form collects your name, work email, business, description of the work or problem, software used, optional frequency, and consent to a response. We also record the submission time, inquiry reference and policy version. Calls, texts and email may provide other information you choose to share.
Where the inquiry goes
The website and form run on Cloudflare. Form submissions are stored in Cloudflare D1 with a notification outbox. A scheduled service sends the inquiry through Microsoft email services to CHUMOS for follow-up. A recorded inquiry is not a guarantee that an email notification has reached the inbox. These providers process data to operate the site, store inquiries, protect against abuse and support communication.
Security and technical information
Cloudflare may process network and request information such as IP addresses, browser details and security events. The form’s abuse limiter stores a keyed hash derived from the IP address and a time window, not the raw IP address in its rate-limit table. Signed form tokens help reject invalid or stale requests. Do not treat this form as a secure file-transfer channel.
Use, sharing and analytics
We use inquiry information to respond, assess fit, prepare requested proposals and keep business records. We do not sell your personal information or add you to a marketing list simply because you inquire. Information may be shared with service providers where needed to operate these functions or when required by law. The current website does not install advertising trackers or a marketing cookie banner; hosting and security services may still process technical request data.
Retention and your requests
Inquiry records and correspondence are kept for follow-up, business administration and applicable legal obligations. Retention and deletion requests are reviewed manually; this form currently has no automatic deletion timer. You can request access, correction or deletion by contacting CHUMOS. We may need to verify a request and may retain records where required for legal or legitimate business obligations. We do not promise an unverified fixed deletion schedule.
Contact and changes
For privacy questions or requests, email [email protected] or use the phone links below. We update this policy when the website’s practices change.
Contact Tyler
Call (830) 496-2541 · Text Tyler · [email protected]
Monday–Friday, 8 AM–5 PM Central, excluding observed US federal holidays. Messages may arrive anytime.